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MobiData Group Pty Limited Privacy Policy

This Privacy Policy applies to the activities of MobiData Group Pty Limited (ABN 43 112 159 832) ("MobiData").

1. Your privacy is important to us

MobiData recognises the importance of your privacy, and that you have a right to control how your personal information is collected and used. We know that providing personal information is an act of trust and we take that seriously. Unless you directly give us consent to do otherwise, MobiData will only collect and use your personal information as set out below.

2. Collecting information about you

MobiData will not collect or monitor any personal information about you without your consent. The personal information we collect is what you tell us about yourself and information about how you use our services including our website. For example by registering your provide to us information such as your, name, address, date of birth and gender and email address. When you use our service we collect information such as the frequency of use, the size of files backed up, what pages you visit on our site and your IP address. If you contact us, we may keep a record of that contact.

Advantages of giving us this information include allowing us to tailor your experience of our service to your personal needs, allow us to improve our services and help us to identify new services and offerings that might be of interest to you.

We will obtain you consent before collecting personal information beyond the collection explained here.

3. Our use of cookies

Cookies are pieces of information that a website transfers to your computer's hard disk for record keeping purposes. Most web browsers are set to accept cookies. MobiData uses cookies to make your use of our website and services as convenient as possible. Cookies in and of themselves do not personally identify users, although they do identify a user's browser. Cookies are useful to estimate our number of members and determine overall traffic patterns through our website.

If you do not wish to receive any cookies you may set your browser to refuse cookies. This may mean you will not be able to take full advantage of MobiData's services.

4. Using and disclosing your personal information

Your personal information is confidential. Our purpose in collecting information about you is to provide you with a better website experience with content and advertising that is more relevant to your interests. MobiData will not use or disclose any information about you without your consent, unless:

  • disclosure is required by law
  • at the request of a regulatory authority or law enforcement agency to assist in any lawful investigation
  • we believe it necessary to provide you with a service which you have requested, such as online back up of information and files held on your mobile device
  • to implement our terms of service
  • to protect the rights, property or personal safety of another MobiData user, any member of the public or MobiData;
  • the assets and operations of the business are transferred to another party as a going concern.

In seeking to give you the most worthwhile experience of our website possible, MobiData may use your personal information including your email address, mobile phone number, instant messaging account and/or other electronic address, to send you information and product updates about products or services which you have requested.

When you provide your personal information to us, MobiData will give you the choice as to whether or not you wish to receive further information about special offers, promotions, and changes to our products and services. If you indicate that you do not wish to receive these, we will not contact you further for these purposes. Please allow 28 days for your request to be processed.

5. Disclosing your personal information

We do not disclose information about you to advertisers except for the sole purpose of use in providing information and advertising to you about our services.

In order to provide you with our services we may sometimes share your personal information with a service partner. We will not otherwise disclose your personal information to other companies without your explicit consent.

6. We will not 'spam' you

We may contact you at the email or other address which you provide to us in order to:

  • Provide you with updated information about our website
  • Provide you with other information about our products and services which you may enjoy

If you are receiving promotional information about MobiData and do not wish to receive this information any longer, you may remove your name from our list either by visiting our website and following the instructions on how to withdraw your information from that site (where that facility is available), or e-mailing us at privacy@mobidata-group.com and asking to be removed from our mailing list. Please allow 28 days for this request to be processed.

7. You can access the information we keep about you

If at any time you want to know exactly what personal information we hold about you, you are welcome to access your record by (visiting your secure page on our website, or by) e-mailing us at privacy@mobidata-group.com. Our file of your information will be made available to you within 14 days.

8. Changing and deleting the information we have about you

If at any time you wish to change personal information that is inaccurate or out of date, please contact us by e-mailing us at privacy@mobidata-group.com and we will amend this record. If you wish to have your personal information deleted, please let us know in the same manner as referred to above and we will take all reasonable steps to delete it unless we need to keep it for legal reasons.

9. Storage and security of your personal information

MobiData will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. Your information is stored on secure servers that are protected in controlled facilities. We require our employees and data processors to respect the confidentiality of any personal information held by MobiData. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure, so we cannot give an absolute assurance that the information you provide to us will be secure at all times. MobiData will not be held responsible for events arising from unauthorised access to your personal information.

Please note also that MobiData may use overseas facilities to process or back up its information. As a result, we may transfer your personal information to our overseas facilities for storage. However, this does not change any of our commitments to safeguard your privacy.

You can also play an important role in keeping your personal information secure by maintaining the confidentiality of any password and accounts used on the MobiData website. You must notify us immediately if there is any unauthorised use of your account by any other Internet user or any other breach of security.

10. Password and log-in security

For the purposes of viewing our website you will be supplied with a user name and password. You are responsible for the security of your password and log-in information. You take responsibility to ensure the confidentiality of this information.

11. MobiData and links to other websites

MobiData provides links to websites outside of the MobiData service. These linked sites are not under the control of MobiData, and we are not responsible for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the Terms and Conditions of those websites.

12. What to do if you have a problem or question

If MobiData becomes aware of any ongoing concerns or problems with sites on our website, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us at privacy@mobidata-group.com.

13. Future changes

Our commitment to being a leading provider of online services means that our business will continue to evolve as we introduce new services and features to our website. Because of this, from time to time, our policies will be reviewed and may be revised. MobiData reserves the right to change its Privacy Policy at any time and notify you by posting an updated version of the policy on its website.

The amended Privacy Policy will apply between us whether or not we have given you specific notice of any change.

This Privacy Policy was last updated in August 2005.

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